Privacy Policy

Effective Date: [Decembre 2024]

Welcome to https://swenart.com owned and operated by Swen Schmitz Coll. I’m committed to protecting your personal data and your privacy.

This Privacy Policy outlines how I collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

1. Data Controller and Contact Information

The data controller for your personal data is:

Swen Schmitz Coll
Address: Afores S/N, Ivars d’Urgell, LLEIDA, 25260, Spain
Email: hola@swenart.com

If you have any questions or concerns about this Privacy Policy or your personal data, please contact me at the email above.

2. What Personal Data I Collect

We may collect the following types of personal data when you interact with our Website:

a. Information You Provide

  • Contact Information: Name, email address, phone number, shipping, and billing addresses.
  • Payment Information: Credit/debit card details or payment platform information (processed securely by third-party providers).
  • Order Details: Items purchased, transaction history, and preferences.

b. Automatically Collected Information

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, time spent on the Website, and interaction with our content.
  • Cookies and Tracking Data: See Section 6 for details on cookies.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and fulfill orders, including payment and shipping.
  • To respond to inquiries and provide customer support.
  • To send transactional emails (order confirmations, shipping updates).
  • To improve our Website, products, and services based on analytics and feedback.
  • For marketing purposes, such as sending newsletters or promotional materials (with your consent).

4. Legal Basis for Processing (For Users in the EU/EEA)

We process your data under the following legal bases:

  • Contractual Necessity: To fulfill a contract with you (e.g., processing orders).
  • Consent: For marketing or non-essential cookies (you can withdraw consent anytime).
  • Legitimate Interests: To improve our services and protect our Website.
  • Legal Obligations: To comply with laws and regulations.

5. Sharing Your Data

We do not sell your personal data. However, we may share your data with trusted third parties:

  • Service Providers: Payment processors, shipping companies, and email service providers.
  • Analytics Providers: To understand Website performance and user behavior (e.g., Google Analytics).
  • Legal Compliance: If required by law or to protect our legal rights.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and analyze traffic.

a. Types of Cookies We Use

  • Essential Cookies: Required for the Website to function (e.g., shopping cart).
  • Performance Cookies: Help us understand how users interact with the Website.
  • Marketing Cookies: Used for advertising and personalized content.

b. Managing Cookies

You can manage or disable cookies through your browser settings or our cookie consent tool.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

8. Your Rights

a. For EU/EEA Residents (GDPR)

You have the right to:

  • Access, rectify, or delete your personal data.
  • Restrict or object to data processing.
    Data portability.
  • Lodge a complaint with a supervisory authority.

b. For California Residents (CCPA)

You have the right to:

  • Know what personal data we collect and how we use it.
  • Request deletion of your personal data.
    Opt-out of the sale of your personal data (we do not sell data).

To exercise your rights, contact us at hola@swenart.com.

9. Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission or storage is 100% secure.

10. Children’s Privacy

Our Website is not intended for children under the age of 16, and we do not knowingly collect data from them.

11. International Data Transfers

If you access our Website from outside the EU/EEA, your data may be transferred to and processed in countries with different data protection laws, including the United States. We take steps to ensure appropriate safeguards are in place.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us: hola@swenart.com

By using https://swenart.com you agree to the terms outlined in this Privacy Policy.